1. Mac Microsoft Office
2. Mac Microsoft Word Trial
3. Microsoft Office Autosave File Location
4. Autosaved Word Documents

Word 2011 for Mac looks for and opens any AutoRecover files for the document(s) that you were working on when an unexpected crash occurred. Your document opens with “Recovered” appended to the filename. Choose File→Save As from the menu bar to restore the original filename and location. Recover text from a damaged file in Word. On the Word menu, click Preferences. Under Authoring and Proofing Tools, click General. Make sure that the Confirm file format conversion at Open check box is selected, and then close the General dialog box. Click File, Open. On the Open menu towards.

If your power goes out or your computer malfunctions when working on an Word for Mac 2011 document, all you have to do is open the application again. Word 2011 for Mac looks for and opens any AutoRecover files for the document(s) that you were working on when an unexpected crash occurred. Your document opens with “Recovered” appended to the filename. Choose File→Save As from the menu bar to restore the original filename and location.

Word for Mac can recover files that were open because, by default, Word autosaves your document every ten minutes while you’re working on it. If you want, you can change the save time interval within the AutoRecover setting as follows:

1. Choose Word→Preferences→Save from the menu bar.

   Word’s Save preferences are displayed.

2. Change the number of minutes in the Save AutoRecover Info Every: [X] Minutes setting.

   The default is 10 minutes. Entering a lower number saves more often, but you may notice Word is more sluggish when it saves so often. Entering a higher number may make Word perform better, but you may lose more changes if a power outage or computer crash occurs.

   You can deselect this check box if you don’t want Word to save an AutoRecover file. You might do this for extremely large documents that take a long time to save. Of course, if you experience a power outage or computer crash, you will lose all your changes since the last time you manually saved the file.

   You don’t need to select the Always Create Backup Copy check box. With AutoRecover and Time Machine, the bases are covered. The option is there only for backward compatibility.

3. Click OK when you’re finished.

Rarely, Word might not automatically display the AutoRecover file for the document(s) you were working on the next time you open Word. In that case, do the following in Word to open the AutoRecover file:

1. Choose File→Open from the menu bar.

2. Type AutoRecover or type a keyword or phrase in the Spotlight Search box in the top-right corner of the Open dialog.

3. Double-click the most recently saved AutoRecover file, or select the file and click Open. If you did a keyword or phrase search, use the Last Opened information to help you choose a likely file to open.

   If the file you want is grayed-out, choose All Files in the Enable pop-up menu, which allows you to open any file type.

You can also use Mac OS X Time Machine to recover any file that you’ve saved at least once. When you use Word for Mac, it’s nearly impossible to lose more than a few minutes’ worth of work thanks to AutoRecover and Time Machine.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

If you're looking for recent Word document recovery info, see:

• Recover your Office files (For versions through Office 2019)

For more on earlier versions of Word, see:

Resolution

To fix this problem, use the following methods in the order in which they're presented, as appropriate for your situation.

Method 1: Search for the original document

To do this, follow these steps, as appropriate for the version of Windows that you're running.

Windows 10 and Windows 7

1. Select Start, type the document name in the Start Search box (.doc or .docx), and then press Enter. If the File list contains the document, double-click the document to open it in Word.
2. If the File list does not contain the file, go to Method 2.

Method 2: Search for Word backup files

Word backup file names end with the .wbk extension. If the Always create backup copy option is selected, there may be a backup copy of the file.

Note

To locate this option:

• Word for Office 365, Word 2019, Word 2016, and Word 2013:Select File, then Options, and then Advanced. Scroll down to the Save section and select Always create backup copy.
• Word 2010:Select File, then Options. In the Save tab, select Always create backup copy.

To find the backup copy of the file, follow these steps:

1. Locate the folder in which you last saved the missing file.
2. Search for files that have the .wbk file name extension.

If there's no .wbk file in the original folder, search the computer for any .wbk files. To do this, follow these steps:

Windows 10 and Windows 7

1. Select Start, type *.wbk in the Start Search box, and then press Enter.
2. If the File list contains the backup file, repeat the steps in step 2 ('Search for files that have the .wbk file name extension') to open the file. If the File list does not contain the backup file, go to Method 3.

If you find any files that have the name 'Backup of' followed by the name of the missing file, use one of the following procedures, as appropriate for the version of Word that you're running.

Word for Office 365, Word 2019, Word 2016, and Word 2013

1. On the File menu, select Open, and then Browse. (In some versions, select Computer and then Browse.)
2. In the Files of type list (All Word Documents), select All Files.
3. Select the backup file that you found, and then select Open.

Word 2010

1. On the File menu, select Open.
2. In the Files of type list (All Word documents), select All Files.
3. Select the backup file that you found, and then select Open.

Method 3: Search for AutoRecover files

AutoRecover file names end with the .asd extension. By default, Word searches for AutoRecover files every time that it starts, and then it displays all that it finds in the Document Recovery task pane.

1. Use Word to automatically find the AutoRecover files. To do this, follow these steps:

   1. Right-click the taskbar, and then select Task Manager.

   2. On the Processes tab, select any instance of Winword.exe or Microsoft Word, and then select End Task or End Process. Repeat this step until you have exited all instances of Winword.exe and Word.

   3. Close the Windows Task Manager dialog box, and then start Word.

      If Word finds the AutoRecover file, the Document Recovery task pane opens on the left side of the screen, and the missing document is listed as 'document name [Original]' or as 'document name [Recovered].' If this occurs, double-click the file in the Document Recovery pane, select Save As on the File menu, and then save the document as a .docx file. Manually change the extension to .docx, if necessary, by right-clicking the file and selecting Rename.

2. If the Recovery pane does not open, manually search for AutoRecover files. To do this, use one of the following procedures, as appropriate for the version of Word that you're running.

   Word for Office 365, Word 2019, Word 2016, and Word 2013

   1. On the File menu, select Open, and then Browse.
   2. If you don't see your document listed, select Recover Unsaved Documents.

   Word 2010

   1. On the File menu, select Recent.
   2. If you don't see your document listed, select Recover Unsaved Documents.

3. If you can't locate an AutoRecover file in the location that is identified in the Folder name list, search your whole drive for any .asd files. To do this, follow these steps:

   Windows 10 and Windows 7

   Make sure you have your product key. Notes:.If you use Apple Remote Desktop to install Office for Mac 2011 on another computer on your network, Dock icons are not installed.Duplicate fonts are moved to the Fonts Disabled (/Library/Fonts Disabled folder or the /Users/ username/Library/Fonts Disabled) folder during installation.If prompted, enter your Mac user name and password to allow the installer to make changes, and then click OK.The installation is complete you receive a message that says, The installation was successful. Microsoft office for mac yosemite download. For more information, see the for your product.You can use the DVD that came with Office, but to get the most up-to-date version, download Office for Mac 2011 at.

   1. Select Start, type .asd in the Start Search box, and then press Enter.
   2. If the File list does not contain AutoRecover files, go to Method 4.

   If you find any files that have the .asd extension, use one of the following procedures, as appropriate for the version of Word that you're running:

   Word 2019, Word 2016, or Word 2013

   1. On the File menu, select Open, and then Browse. (In some versions, select **Computer **and then Browse.)
   2. In the Files of type list (All Word Documents), select All Files.
   3. Select the .asd file that you found, and then select Open.

   Word 2010

   1. On the File menu, select Open.
   2. In the Files of type list (All Word Documents), select All Files.
   3. Select the .asd file that you found, and then select Open.

Note

If you find an AutoRecover file in the Recovery pane that does not open correctly, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to open damaged files.

Method 4: Search for temporary files

Temporary file names end with the .tmp extension. To find these files, use one of the following procedure.

Windows 10 and Windows 7

1. Select Start, type .tmp in the Start Search box, and then press Enter.
2. On the Show only toolbar, select Other.
3. Scroll through the files and search for files that match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.

Method 5: Search for '~' files

Some temporary file names start with the tilde (~) character. To find these files, follow these steps:

Mac Microsoft Office

Windows 10 and Windows 7

1. Select Start, type ~ in the Start Search box.

2. Select See more results.

   Scroll through the files, and look for any that may match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.

For information about how Word creates and uses temporary files, see Description of how Word creates temporary files.

Method 6: How to troubleshoot damaged documents

For information about how to troubleshoot damaged Word documents, see the following articles in the Microsoft Knowledge Base:

More information

Mac Microsoft Word Trial

You can lose a Word document in certain situations. For example, the document may be lost if an error occurs that forces Word to close, if you experience a power interruption while editing, or if you close the document without saving your changes.

Note

The whole document may be lost if you have not recently saved the document. If you have saved your document, you may lose only the changes that you made since the last save. Be aware that some lost documents may not be recoverable.

The AutoRecover feature in Word performs an emergency backup of open documents when an error occurs. Some errors can interfere with the AutoRecover functionality. The AutoRecover feature is not a substitute for saving your files.

We do not provide any utilities to recover deleted documents. However, some third-party utilities to recover deleted documents might be available on the Internet.

Microsoft Office Autosave File Location

For more information about AutoRecover, see the following articles in the Microsoft Knowledge Base:

Autosaved Word Documents

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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