Microsoft Error Reporting Mac High Sierra

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  • Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library, and then open Preferences. Drag com.microsoft.powerpoint.plist to the desktop. If you cannot locate the file, PowerPoint is using the default preferences. Go to step 6. Open PowerPoint, and check whether the problem still occurs.
  • 2020-4-1  If you have encountered any macOS 10.13 High Sierra problems, then this guide should help you, as we have the most common issues, as well as their fixes, so you can have your Mac.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Nov 21, 2017 For what it's worth to know - this solved my need to use MS RDC on MacOS High Sierra 10.13.3 to connect to fully patched Win7 desktop with the funtionality I've been using since forever. This app is biggly important to me (= -J.

Symptoms

When you try to start PowerPoint for Mac, you may receive the following error message:

Microsoft PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience.

Cause

This behavior may occur if any one of the following conditions is true:

  • PowerPoint preferences are corrupted.
  • Programs running in the background are interfering with PowerPoint.
  • Application files are corrupted.
  • A user account profile is corrupted.

Resolution

To resolve this issue, follow these steps. You may find it helpful to print this article before you continue.

Step 1: Quit all applications and close all windows

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until you quit all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

When you are finished, click the red button in the upper-left corner of the screen, and then go to 'Step 2.'

Step 2: Remove PowerPoint Preferences

  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.powerpoint.plist. If you locate the file, move it to the desktop. Start PowerPoint, and check whether the problem still occurs. If you cannot locate the file, the application is using the default preferences.

  6. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.plist file to the trash.

  7. Quit all Microsoft Office for Mac applications.

  8. On the Go menu, click Home.

  9. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  10. Open the Preferences folder.

    Whilst Apple offers free MacOS downloads to everyone with a mac, Windows has three different versions - Home, Enterprise and Pro, and you must pay for all of them. Addressed scenarios where connections initiated using the GatewayAccessToken RDP file property did not work.Note that this is the last release that will be compatible with macOS 10.12.Thanks for the continued feedback. Microsoft remote desktop mac unable to redirect this folder free. If you encounter any errors, you can always contact us via Help Report an Issue. Fixed the keyboard mode notification color scheme for light mode. Ooffft, As AlwaysThe reason I came to Mac is how much more difficult Microsoft is - and I say that not in the sense of Windows being too confusing for me to work out but in the sense of Microsoft taking every opportunity to be annoying and challenging.

  11. Open the Microsoft folder.

  12. Look for a file that is named com.microsoft.powerpoint.prefs.plist. If you locate the file, move it to the desktop. Start PowerPoint, and check whether the problem still occurs. If you do cannot locate the file, the application is using the default preferences.

  13. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.prefs.plist file to the trash.

If the problem continues to occur, go to the next step.

Step 3: Perform a clean startup

For information how to 'clean start' your computer, click the following article number to view the article in the Microsoft Knowledge Base:

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

If the problem continues to occur, go to the next step.

Step 4: Create a new user account

Sometimes, a specific user's information may become corrupted, and this may prevent installation, startup, or use of some applications. To determine whether this is the case, you can log on to the computer by using a different or new user account, and then test the application.

Mac Os

If the problem no longer occurs, the cause exists within the user's home folder. If you think that the user account was responsible, you can continue to troubleshoot by using the new user account.

Note

For help moving your user files to the new account, contact Apple.

If the problem continues to occur, go to the next step.

Step 5: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 and later versions. If the permissions for your Microsoft software are incorrect, Office for Mac applications may start slowly or perform slowly. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Step 6: Remove and then reinstall Office

For information about how to manually remove and then reinstall Office, see the following article:

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

At a time open MAC’s MS office document version 2004, 2008 and 2011 on macOS. Most of the time MS Word, MS Excel, MS Powerpoint giving the error “Microsoft office Quit unexpectedly on Mac” at the time of open new document or open saved on Mac. But you can solve this error and open your document without losing data. Microsoft gave a perfect solution to how a fixed problem can’t access your document.

Useful: How Apply restriction on use installed Mac app

we are happy to help you, submit this Form, if your solution is not covered in this article.

Note: Below solution working very well on your MacBook Air, MacBook Pro, iMac, and MacMini.

How to Fix Microsoft Office Quit Unexpectedly on Mac

Macos Sierra 10.12.6

Here’s are the best trusted alternate possible solution on Microsoft Office word quite unexpectedly on Mac. So follow the below steps for resolve. you can also send a report to apple by click on reopen from the error popup window.

Related Readings

Step 1: When you open the document, maybe you will receive an update message, Don’t ignore it and proceed for the update.

Step 2: Click on Check for update.

Step 3: Weight for gathering necessary updates for your running Mac’s MS office.

Step 4: Now, Go for the update. Next, you have to wait for download files for updates and after completed download, install on Your Mac.

Step 5: Now Open your MS document, You will successfully read and write on it.

Microsoft Error Reporting Mac High Sierra Download

Alternate Solution: Microsoft Office quit unexpectedly on Mac Yosemite

Step 1: Copy folder path:

~/Library/Application Support/Microsoft/Office/Office 2011 AutoRecovery/

Change your folder name as of the office version you are currently using.

Mac El Capitan

Step 2: Copy whole path Right-click on it: Service > Reveal in Finder. and From top menu tab Go > Go to folder.

Step 3: From there you will see the auto-save document, just remove from it or move in to trace.

Step 4: Now, try again for open word document on Mac.

Macos 10.13 High Sierra

3rd way for Solve Microsoft Office quit unexpectedly on Mac

Microsoft Error Reporting Mac High Sierra 10 13

Go to the Library > Application Support > Microsoft > move document named com.microsoft.Word.prefs.plist to Desktop. force close your all device might be occurring error.

Mac High Sierra Download

Reopen document, now it should be resolved.

Still facing problem on Microsoft Office quit unexpectedly on Mac. have you another way to fix out also comment in below box. we will be glad to assist you and your colleague.

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We are happy to help you! Follow the next Step if Your Solution is not in this article, Submit this form without Sign Up, We will revert back to you via Personal Mail. In Form, Please Use the Description field to Mention our reference Webpage URL which you visited and Describe your problem in detail if possible. We covered your iPhone 11 Pro, iPhone 11 Pro Max, iPhone 11, iPhone 8(Plus), iPhone 7(Plus), iPhone 6S(Plus), iPhone 6(Plus), iPhone SE, iPhone 5S, iPhone 5, iPad All Generation, iPad Pro All Models, MacOS Catalina or Earlier MacOS for iMac, Mac Mini, MacBook Pro, WatchOS 6 & Earlier on Apple Watch 5/4/3/2/1, Apple TV. You can also mention iOS/iPadOS/MacOS. To be Continued..

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