Outlook for Mac works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud Learn more about Office 365 Office 365 is a cloud-based subscription service that brings together premium versions of Word, Excel, PowerPoint, Outlook and OneDrive, with the best tools for the way people work today. Sep 02, 2016  Outlook Freezes when responding to emails with HTML content. One of my co-workers has an issue with responding to emails with HTML content included. Sometimes it freezes after she hits the reply button and a new email message is being created. Often times it. Excel for Mac crashes and slow performance FIXED Excel does not respond when using 'Save as Picture' WORKAROUND Excel prompts you to grant access to files and then hangs or shows a warning that it cannot open the.xlsx file because the format or extension is not valid. Jun 07, 2017  In Outlook for Mac 2016 I encounter a bug with add-in I contribute to. After trying to send email through exchange services (makeEwsRequestAsync)) with PDF attachment bigger then 7MB - UI of my add-in freezes (but code proceeds) and after clicking/moving Outlook window add-in unfreezes. Oct 15, 2019  How to find Outlook temp files on a Mac with macOS or Mac OS X When Outlook is trying to preview folders with encrypted emails, this issue pops up and causes your Outlook to freeze and not respond. Most of the times, Microsoft Office folks release updates that can handle this problem and other Outlook issues.

1. Outlook On Mac
2. Microsoft Outlook Hangs Mac Free

Summary

If you are encountering 'Microsoft Outlook has stopped working' error on your Windows 10/8/7 computer due to unspecific reasons, you can use the useful solutions here to resolve this issue. Besides, you can try EaseUS data recovery software to recover deleted, lost, and corrupted .pst or.ost files.

Outlook for Mac. Learn more Outlook for Windows. Learn more Outlook on the web. Microsoft Outlook with an Office 365 subscription is the latest version of Outlook. Previous versions include Outlook 2013, Outlook 2010, and Outlook 2007.

Like other Office software, you are very likely to meet 'Microsoft Outlook has stopped working' error while opening or sending an email with Outlook 2007, 2010, 2013, or 2016.

Outlook stopped working may occur due to several reasons, like incompatible add-ins, DLL files problem, lost or corrupted PST file, and more. Whatever the cause is, as soon as you come across Outlook not responding error, you can try the methods demonstrated below.

How to Solve 'Microsoft Outlook has stopped working' Error

When Microsoft Outlook suddenly becomes gray and says 'Not Responding' or 'Microsoft Outlook has stopped working' error, you can use the following workarounds to fix the problem.

Way 1. Remove Flawed Add-ins in Safe Mode

1. Press Windows + R keys to active Run dialog. Type Outlook.exe /safe and hit Enter to access the safe mode.

2. Go to 'File' > 'Options' > 'Add-ins' > 'Go'.

3. In the pop-up window, remove all the third-party add-ins and remain the Microsoft add-ins you need.

Way 2. Use Event Viewer

You can use Event Viewer to diagnose the reasons for Outlook stopped working in event logs.

1. In the Windows Search Box, type Event Viewer, and press Enter.

2. Expand 'Windows Logs' in Event Viewer Windows, then choose 'Application'. Find out items named 'Outlook', 'Windows Error Reporting' or 'Application Error' in the Source line. Identify the reasons, locate the error file, and delete.

If you don't find any useful information here and the Outlook keeps not working, continue to take the following measures to resolve the issue.

Way 3. Create a New Outlook Profile

1. Go to 'Control Panel' > 'mail'.

Microsoft office didnt come with mac. 2. In the new dialog, click 'Show profile' > 'Add' and type a profile name. Click 'OK' to move on.

3. Type the email account, and click 'Next'.

4. Now, set the newly created profile as the default email profile. Then, restart your outlook.

Way 4. Repair your MS Office Suite

This operation will check and repair any errors that might cause Microsoft Outlook has stopped working or responding issue.

1. Close all the running Office applications.

2. Open 'Control Panel', there, choose 'Programs and Features'.

3. Right-click on the Microsoft Office. Select 'Change' > 'Quick Repair' > 'Repair'. After the repair process ends, restart Outlook.

Way 5. Repair Corrupt PST File with SCANPST

1. Press Windows + E to open File Explorer. Search for SCANPST in the Search bar. When you find the program, double-click to open it.

2. In the Microsoft Outlook Inbox Repair Tool window, click 'Browse' to choose the .pst file to repair.

3. Click 'Repair' to fix the damaged .pst file. When the process completes, restart Outlook.

How to Recover Lost/Deleted Outlook Emails with Email Recovery Software

What should you do if the .pst files are lost or corrupted? Or how can you recover lost Outlook emails caused by the Outlook has stopped working problem? In this situation, resort to EaseUS data recovery program for help. This data recovery software enables you to scan your computer and restore the lost or corrupted .pst files. After the recovery, you can get back all contents, such as e-mails, attachments, contacts, calendars, tasks, notes, and journals, etc.

Now, download this powerful email recovery tool to recover deleted emails and .pst/.ost files with ease.

Step 1. Choose the drive X: where your lost email files were saved, and click 'Scan'.

Step 2. The software will initiate a scanning process immediately. The larger the drive is, the longer time it takes. Wait patiently until the scan is complete. To quickly locate the email files, you can click 'Filter' -> 'Emails', or directly search a specified file extension, such as .pst, .ost, etc.

Step 3. In the filtered results, choose the desired email files and click 'Recover'.

Import PST/OST files into Outlook

To retrieve your email to Outlook, do as the following steps.

1. Start Outlook. Go to 'File' > 'Open & Export' > 'Import/Export' > 'Import from another program or file' > 'Open Outlook Data File'.

2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.

Conclusion

If the Microsoft Outlook has stopped working, many business works may suspend, which will bring a lot of inconveniences, even economic loss. Although there are several manual ways you can take to solve the problem, they are complicated to a different degree. Therefore, if Outlook errors cause any data loss, you'd better use a professional data recovery application to help you out, like EaseUS Data Recovery Wizard recommended her.

Introduction

This article describes how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365:

• Outlook stops responding (hangs).
• Outlook crashes even though you aren't actively using it.
• Outlook crashes when you start it.

Procedure

To help troubleshoot Outlook issues in an Office 365 environment, follow these steps.

Step 1: Investigate possible issues caused by add-ins

Outlook On Mac

1. Exit Outlook.

2. Open a Run dialog box. To do this, use one of the following procedures, as appropriate to your version of Windows:

   • If you're running Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R.
   • If you're running Windows 7, click Start, type Run in the Search box, and then click Run.

3. Type Outlook /safe, and then click OK.

4. If the issue is fixed, click Options on the File menu, and then click Add-Ins.

5. Select COM Add-ins, and then click Go.

6. Click to clear all the check boxes in the list, and then click OK.

7. Restart Outlook. If the issue doesn't occur, start adding the add-ins one at a time until the issue occurs.

Step 2: Repair Office

1. Open Control Panel, and then click Uninstall a program.
2. In the list of installed programs, right-click the entry for your Office installation, and then click Change, and then click Online Repair.

Step 3: Run Outlook Diagnostics

1. Run the Outlook won't start automated diagnostics to fix the issues.

   Note

   Click Run when you're prompted by your browser.

2. If the tool doesn't resolve the issue, go to Windows or Look to start **Microsoft Support and Recovery Assistant for Office 365 **(SaRA).

3. On the first screen, select Outlook, and then select Next.

4. Select any of the following options, as appropriate, and then select Next:

   • Outlook keeps hanging or freezing
   • Outlook keeps crashing with a message 'Microsoft Outlook has stopped working.'

   SaRA runs some diagnostic checks, and returns possible solutions for you to use to try to fix Outlook connectivity issues.

Step 4: Create a new Outlook profile

Note

If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4.

1. Open Control Panel, and then click Mail.

2. Click Show Profiles.

3. Select the profile that you want to remove, and then click Remove.

   Important

   Removing the profile also removes associated data files. If you're not sure whether the data files are backed up or stored on a server, do not remove the profile. Instead, go to step 4.

4. Click Add.

5. In the Profile Name box, type a name for the new profile.

6. Specify the user name, the primary SMTP address, and the password. Then, click Next.

7. You may receive the following message: Allow this website to configure **alias@domain** server settings? In this message, click to select the Don't ask me about this website again check box, and then click Allow.

8. When you're prompted, enter your logon credentials, and then click OK.

9. When Setup is finished, click Finish.

Step 5: Run SaRA Advanced Diagnostics before you contact Support

This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a Support engineer can review them before you make a Support call.

1. Click Outlook Advanced Diagnostics.
2. Click Run when you are prompted by your browser.

More information

For more info about command-line switches that are used together with Outlook, go to Command-line switches for Microsoft Office products.

Microsoft Outlook Hangs Mac Free

Still need help? Go to Microsoft Community.