Microsoft Powerpoint Cannot Be Opened Because Of A Problem Mac

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

Office Home; Products. For home Plans & pricing. Error: Can't read file, or Presentation cannot be opened. If you're having a problem with PowerPoint that's not resolved here, please contact us for technical support. In PowerPoint 2007 select the Microsoft Office Button, and then select Open. Select the new presentation, and then select Open. If you cannot open or save the new presentation, go to Method 3. If you cannot create a new presentation, PowerPoint may be damaged and a repair should be initiated.

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  1. Feb 02, 2017 It seems that you cannot launch PowerPoint via clicking the application. If you double click a ppt file, can PowerPoint start properly? Do other Office applications have the same issue? Open PowerPointclick PowerPoint on the top menu barAbout PowerPointcapture a screenshot of the pop-up. Meanwhile, what is the version of your operating system.
  2. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag  com.microsoft.powerpoint.plist to the Trash. Quit all Microsoft Office for Mac programs.
  3. The presentation cannot be opened. Your antivirus program may prevent you from opening the presentation. To fix this problem, make sure your antivirus program is current and working correctly. If the problem persists and the presentation is from someone that you trust, turn off your antivirus program, and then try to open the presentation again.

When you try to start any Office for Mac applications (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entourage, or Microsoft Outlook for Mac) in Mac OS X 10.6.x (Snow Leopard), you receive the following error message:

Cause

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This error occurs if the Office program was moved or duplicated.

Resolution

Step 1: Check the program path

When the error message is displayed, view the comments under 'Problem Details and System Configuration.'. Note the 'Path' that is listed in the error message, and then close the error message box. The path must be as follows:

Macintosh HDApplicationsMicrosoft Office 2008

Macintosh HDApplicationsMicrosoft Office 2011

If the path in the error message differs, you must move the application folder to its correction location. To do this, follow these steps:

  1. Locate the Office 2008 folder.
  2. Click to select the folder.
  3. On the Finder menu, click Edit, and then select Copy Microsoft Office 2008 or Copy Microsoft Office 2011.
  4. On the Finder menu, click Go, and then select Applications.
  5. On the Finder menu, click Edit, and then select Paste the Item.
  6. Start the Office program to see whether the problem is resolved.

If the problem continues to occur, there might be duplicate entries.

Step 2: Delete duplicate entries

To delete duplicate entries, follow these steps:

  1. On the Finder menu, click File, and then click Find.

  2. In the search box, type the program name, and then press Enter. For example, type Excel.

  3. In the results, look for duplicate instances of the Excel icon. If there is only one icon, go to 'step 3'. If there are several Excel icons, select a duplicate icon. On the Finder menu, click File, and then select Move to Trash.

  4. Empty the Trash.

    Microsoft office mac student download trial. Select from above and review the solutions under Account questions.Install Office.Depending on your browser, select Run (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? Tip: Don't see an install option after signing in? There could be an issue with your account. To complete the installation, follow the prompts in the 'Install Office' section below.

  5. Start the Office program. If the problem continues to occur, remove and then reinstall the Office program. Microsoft excel data analysis toolpak mac 2011.

Step 3: Remove and then reinstall Office

Office 2011

To remove Office 2011, follow these steps:

  1. Quit all applications.
  2. In the Finder, click Go select Computer.
  3. Open your hard drive (Macintosh HD), then open the Application Folder.
  4. Click to select Microsoft Office 2011 drag and then drop it to the Trash.
  5. Reinstall Office for Mac 2011.

Office 2008

To remove Office 2008, follow these steps:

  1. Quits all applications.
  2. In the Finder, click Go, and then select Computer.
  3. Open Macintosh HD, then open the Applications folder.
  4. Open the Microsoft Office 2008 folder.
  5. Open the Additional Tools folder.
  6. Double-click the Remove Office file. The 'Remove Office' window will open.
  7. Click Continue.
  8. Follow the directions that are provided.
  9. Reinstall Office 2008 on your computer.
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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you lower the level of macro security in Microsoft PowerPoint, and then open a PowerPoint add-in file (*.ppa), the new level of macro security may not be applied, and the add-in file may not run as expected. The add-in is listed as an available add-in in the Add-Ins dialog box, but the check box is not selected, and you receive an error message similar to the following when you attempt to select the check box:

PowerPoint couldn't load the add-in file name.

Cause

This behavior can occur if the following conditions are true:

  1. You attempt to open a PowerPoint add-in file by using the Open command on the File menu while the macro security level is set to High.
  2. You lower the macro security-level setting.
  3. You open the same PowerPoint add-in file by using the Open command on the File menu.
Problem

When you attempt to open an add-in file, and the add-in is not loaded because of macro security, PowerPoint temporarily stores (caches) the failure-to-load information about this add-in. PowerPoint cannot load the add-in after you lower the macro security level until it clears the cached information.

Workaround

Microsoft Powerpoint Cannot Be Opened Because Of A Problem Mac Pro

To work around this issue, clear the cached information, and then load the add-in by following either of the following methods after you change the macro security-level setting.

Method 1: Quit and Restart PowerPoint

  1. Quit PowerPoint.
  2. Restart PowerPoint.
  3. Open the add-in file.
  4. Click 'I AGREE' to load the add-in.

Method 2: Remove and Add the Add-in

To remove and add the add-in in PowerPoint 2002, follow these steps:

  1. On the Tools menu, click Add-Ins.
  2. In the Available Add-Ins list, click the add-in, and then click Remove.
  3. Click Add New, select the add-in, click OK, click 'I AGREE' to load the add-in, and then click Close.

To remove the add-in in PowerPoint 2007, follow these steps:

  1. Click the Microsoft Office Button, click PowerPoint Options, and then click Add-Ins.
  2. In the Manage list, select PowerPoint Add-ins, and then click Go.
  3. In the Available Add-Ins list, select the add-in that you want to remove, click Remove, and then click Close.

To add the add-in in PowerPoint 2007, follow these steps:

  1. Click the Microsoft Office Button, click PowerPoint Options, and then click Add-Ins.
  2. In the Manage list, click PowerPoint Add-ins, and then click Go.
  3. In the Add-Ins dialog box, click Add New.
  4. In the Add New PowerPoint Add-In dialog box, browse for the add-in that you want to add, and then click OK.
  5. A security notice appears. If you are sure that the add-in comes from a trusted source, click Enable Macros, and then click Close.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the 'Applies to' section.

Steps to Reproduce the Problem

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PowerPoint 2007

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  1. Start PowerPoint 2007.

  2. On the Developer tab, click Macro Security in the Code group.

    Note

    By default, the Developer tab may not appear. To display the Developer tab, click the Microsoft Office Button, click PowerPoint Options, select Show Developer tab in the Ribbon under Top options for working with PowerPoint, and then click OK.

  3. On the Trust Center page, under Macro Settings, select Disable all macros with notification, and then click OK.

  4. On the Office menu, click Open.

  5. In the Files of type drop-down box, click the arrow, select PowerPoint Add-Ins(.ppam;.ppa), select the add-in, and then click Open.

  6. On the Developer tab, click Macro Security in the Code group.

  7. On the Trust Center page, select Enable all macros (not recommended; potentially dangerous code can run) under Macro Settings, and then click OK.

  8. On the Office menu, click Open.

  9. In the Files of type drop-down box, click the arrow, select PowerPoint Add-Ins(.ppam;.ppa), select the add-in, and then click Open.

    Note

    You are not prompted to enable or disable the macro. Additionally, the add-in still does not load.

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PowerPoint 2002

  1. Start PowerPoint.

  2. On the Tools menu, point to Macro, and then click Security.

  3. On the Security Level tab, click High.

  4. On the File menu, click Open.

  5. In the Files of type box, click the arrow, select PowerPoint Add-Ins, select the add-in, and then click Open.

  6. On the Tools menu, point to Macro, and then click Security.

  7. On the Security Level tab, click Medium.

  8. On the File menu, click Open.

  9. In the Files of type box, click the arrow, select PowerPoint Add-Ins, select the add-in, and then click Open.

    Note

    You are not prompted to enable or disable the macro, and the add-in still does not load.